Contact Us — SwiftParcels
We're here to help

Contact Us

Questions about a shipment, business rates, or partnerships? Reach out — we usually respond within a few hours.

Email

support@swiftparcels.net

Response within 4 hours

Phone

+1 (800) 555-1234

Mon–Sat · 8 AM – 8 PM

Office

1200 Logistics Ave, Suite 400
New York, NY 10001

Send us a message

Fill out the form and we’ll get back to you as soon as possible.

Departments

Customer Support

support@swiftparcels.net

Business Sales

sales@swiftparcels.net

Press & Media

press@swiftparcels.net

Business hours

Monday – Friday8:00 AM – 8:00 PM
Saturday9:00 AM – 5:00 PM
SundayClosed

Tracking works 24/7 online. Urgent delivery issues outside hours can be emailed anytime.

Need to track a parcel?

Most delivery questions are answered instantly on the tracking page.

Track now →

1200 Logistics Ave, NY

Head Office

1200 Logistics Ave, Suite 400
New York, NY 10001, USA

Quick answers

How do I track my parcel?
Enter your tracking number on the Track page. You’ll see live status, timeline, and ETA.
What if my package is delayed?
Check the tracking timeline first. If status hasn’t updated in 24 hours, contact support with your tracking number and we’ll investigate immediately.
Do you offer business / bulk rates?
Yes. Shipments of 50+ parcels per month qualify for volume discounts and a dedicated account manager. Email sales@swiftparcels.net.
How do I book a pickup?
Use our Book a Pickup page — it takes under a minute. Choose date, time window, and service speed.
SwiftParcels

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