SwiftParcels now operates across a single network which means all your deliveries can now be tracked using Track and Trace here.
Tracking an item works the same way as before, simply enter your reference number to find the status of your delivery.
Our parcel tracking numbers vary in length and may contain letters and numbers. They can be 9, 11, 13, 14, 16 or 21 characters.
If you have bought something online, then the retailer should have provided you with a tracking number. If you are sending a parcel through us, you will be provided with a tracking number in your order confirmation email, or on the Post Office receipt if you have dropped it off at your local branch.
After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item in an appropriate safeplace or with a neighbour. You can arrange an alternative redelivery or collection from a local depot or Post Office, for more information please visit our redelivery page.